If you’re feeling frustrated by your conversion rate i.e. the ratio of site hits Vs actual sales, you’re certainly not alone. And while it’s easy to become disheartened by abandoned shopping carts or lack of contact, you may be surprised as to what’s normal among your competitors. According to Smart Insights, the average conversion in online retail is 2.9%, with hospitality and travel slightly behind at 2.6%. Feeling behind? Not a problem, this blog is designed to help you figure out where you may be going wrong, and how to increase your chances of converting your sales.